FAQ

Q. I'M INVOLVED IN A CAR ACCIDENT, WHAT SHOULD I DO?

A. Fundy Collision Experts we can assist you with every step of the way. Before contacting your insurance company, it is important for you to call us for important information that can save you from the hassles and headaches of doing everything yourself. We're here to represent you, and only your best interests.

 

Q. DO I HAVE TO GO TO A REPAIR SHOP THAT MY INSURANCE TELLS ME TO GO?

A. No. As stated in the Consumer Bill of Rights, as the owner of a motor vehicle, you have the right to choose the repair facility of your choice. The insurance company, or third party, cannot tell you where to take your car.

 

Q. WILL MY CAR EVER BE THE SAME AFTER THE ACCIDENT?

A. Yes. This is when all proper repair and replacement procedures are performed, i.e. repair damaged parts that require repair and replacement of damaged parts that should be replaced. Highly trained, professional technicians will do the repairs on your vehicle.

 

Q. WILL FUNDY COLLISION EXPERTS WAIVE MY DEDUCTIBLE?

A. Only your insurance company has the power to waive your deductible. It is the portion of your repair bill that your Insurance policy states what you are responsible for. Repairs are written exactly as they are performed.

 

Q. WILL MY PAINT MATCH?

A. Yes. We employ a state of the art paint mixing system that ensures proper color match on all vehicles finishes.

 

Q. HOW LONG WILL THE REPAIRS TAKE?

A. Each vehicle will be handled on a case-by-case basis. Our goal is to return your car to you as soon as possible, while taking all aspects of the damage into careful consideration, as well as all of the necessary processes the car must go through to reach completion.

 

Q. WHAT IF I HAVE PROBLEMS AFTER I GET MY CAR BACK?

A. All of the repairs performed by Fundy Collision Experts are guaranteed for as long as you own the repaired vehicle. Although items such as abuse, subsequent damage and wear and tear are not covered.

 

Frequently Asked Questions (FAQ)

Fundy Collision Experts

CONTACT INFORMATION & HOURS
160 Rothesay Ave Saint John, NB E2J 2B5

Phone:(506) 633-1347
Fax:(506) 633-0093
Email:info@fundycollision.com
Hours:Mon-Fri 7:30AM - 5:30PM

LOCATION

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